AI BOOKING ASSISTANT
QUICK ANSWER
An AI booking assistant is a 24/7 voice and SMS system that answers inbound calls for landscaping and snow removal contractors, texts back every missed call in under 60 seconds, qualifies the property, and books the job straight onto the crew calendar. It is built for owner-operators running 3 crews or fewer whose phones ring while they are mowing, plowing, or walking a property. Tlezz installs it as Never Miss a Job: $697 one-time setup plus $197 per month, live in 7–10 business days.
Landscapers cannot safely answer a phone while running a mower, a plow, or a stand-on aerator, so the call goes to voicemail and the homeowner dials the next company in the map pack. An AI booking assistant picks up on the first ring instead, answers service and service-area questions, and books the estimate. The crew keeps cutting; the lead still lands on the calendar.
Missed-call text-back is an automation that sends an SMS to any caller whose call was not answered, in under 60 seconds, opening a text conversation that can be qualified and booked. For contractors, this matters because calls often go unanswered while crews are working. A text arriving before the caller dials a competitor keeps that job in play.
The sequence is simple and runs without anyone touching a phone: call comes in, goes unanswered, SMS fires automatically, the AI qualifies the property and the service, and the estimate is placed on the calendar with the address, gate code, and lot size attached.
A human answering service takes a message and forwards it, which still leaves the contractor to call back and schedule. An AI receptionist answers, qualifies, quotes from set pricing bands, and books the estimate directly on the calendar, with no callback step. For landscapers, the deciding factor is booking: message-taking preserves the lead, while AI booking converts it the same minute.
| Capability | Answering service | AI booking assistant |
|---|---|---|
| Answers 24/7 | Usually, at higher tiers | Always |
| Books to your calendar | No, takes a message | Yes, in the same conversation |
| Missed-call text-back | Rarely | Automatic, in under 60 seconds |
| Knows your services and pricing bands | Reads a script | Trained on your service menu |
| Handles storm-night call spikes | Queues and holds | Unlimited concurrent conversations |
| Typical pricing | Per minute or per call | Flat monthly |
Tlezz installs the AI booking assistant as the 'Never Miss a Job' system for a $697 one-time setup plus $197 per month, flat. There is no per-call charge, so storm-night volume does not create a surprise invoice. Example: a part-time office manager might cost $2,500–$4,000 per month and an answering service bills per call; both figures are illustrative, so compare against your own quotes. Guarantee: First booked job in 30 days or your next month is free.
| Option | Monthly cost (example) | Hours covered | Books the job? |
|---|---|---|---|
| Voicemail only | $0 | None | No |
| Part-time office manager | $2,500–$4,000 (example) | 9–5 weekdays | Yes, with callbacks |
| Human answering service | Per-call billing, varies by provider | Varies by tier | Message only |
| Tlezz Never Miss a Job | $197 flat (+ $697 install) | 24/7/365 | Yes, direct to calendar |
Multiply missed calls per month by the close rate on answered calls and by average job value. Example: a company missing 40 calls a month, closing 35% of answered inquiries at a $650 average job, would forfeit about $9,100 of monthly booked work. Seasonal contracts compound that number, because a single missed spring cleanup call often represents a full-season mowing agreement and a snow contract.
| Missed calls / month | Close rate | Average job value | Lost monthly revenue |
|---|---|---|---|
| 15 | 35% | $650 | $3,413 |
| 25 | 35% | $650 | $5,688 |
| 40 | 35% | $650 | $9,100 |
| 60 | 35% | $650 | $13,650 |
| 40 | 35% | $2,400 (seasonal contract, example) | $33,600 |
Yes. The AI booking assistant writes confirmed estimates into Google Calendar, Outlook, and your CRM, and pushes contact records into most job-scheduling and route-planning tools used by landscaping and snow removal companies. Bookings respect existing crew availability, service-area boundaries, and buffer time, so the calendar reflects real route density rather than scattered stops.
No. The assistant uses natural voice and plain text, opens with your company name, and speaks the way an experienced office manager does. Most callers treat it as a normal booking conversation, and anything it cannot answer is handed to the owner rather than looped back through a script.
Every caller is answered at the same time. The AI handles unlimited concurrent voice and SMS conversations, triages salting, plowing, and ice-melt requests against your active snow and ice management contracts, and flags commercial lots and HOA agreements as priority for dispatch.
It quotes from pricing bands you define, for example a per-visit mowing range by lot size, or a seasonal cleanup range. It never invents a number. When a property falls outside your bands, it books an on-site estimate instead of guessing.
Most landscaping and snow removal companies are live in 7 to 10 business days. Setup covers your service menu, service-area map, pricing bands, calendar connection, and call forwarding, followed by a test week where the owner reviews every booked conversation.
No. You set the filters: minimum job value, service area boundaries, services you do not offer, and blackout dates. The assistant declines or waitlists anything outside those rules, so the calendar stays full of work that fits your routes.
Every conversation creates a contact record with name, phone, email, property details, and the requested service, stored in your CRM and visible in one list. Booked estimates appear on the crew calendar, and unbooked inquiries stay in a follow-up queue instead of disappearing into voicemail.
First booked job in 30 days or your next month is free.
No, it installs on the number you already have.
SEE IT LIVE
Fifteen minutes. We run a live missed call, you watch the text-back land and the estimate hit the calendar.
