Privacy & Trust: The Foundation of Digital Success

1. Introduction

TLEZZ Online Marketing ("TLEZZ", "we", "us", or "our") is dedicated to helping businesses, particularly in the oilfield, contractor, and dental marketing sectors, achieve aggressive Conversion Rate Optimization (CRO) and superior lead generation. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information we receive through our website, services, and associated platforms (like Missed Call Text Back and CRM Integrations). By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information Collection and Types

We collect several types of information to provide and improve our services to you, focusing primarily on data that informs CRO strategies and marketing performance.

• Personal Identification Information (PII): This includes name, email address, phone number, and company name, collected when you fill out a lead form, request a consultation, or interact with our service-related chatbots.
• Usage Data (CRO Metrics): We automatically collect data on how the website is accessed and used. This includes IP addresses, browser type, pages visited, time spent on pages, and click paths—critical metrics for analyzing funnel performance and driving Conversion Rate Optimization.
• Client Data Processed via Integration: For services like CRM Integrations or Missed Call Text Back, we may process data you provide, such as customer contact lists or communication logs. This data is handled strictly under client agreement terms and is not used for our own marketing purposes.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information, enabling A/B testing and personalization essential for high-level CRO.

3. How We Use the Data

TLEZZ uses the collected data for various purposes critical to our core mission of lead generation and digital marketing optimization:

• To provide and maintain our consulting and execution services.
• To analyze website and funnel usage to improve Conversion Rate Optimization performance.
• To monitor the performance of our lead generation campaigns across industries.
• To provide customer support and notify you about changes to our service.
• To detect, prevent, and address technical issues or security breaches.
• To communicate about products or services you may be interested in, consistent with your preferences.

4. Disclosure of Data

We will not share your personal information with third parties except in the limited circumstances described below:

• Service Providers: We may employ third-party companies and individuals to facilitate our service, such as hosting providers or CRM Integration tools. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Business Transaction: If TLEZZ is involved in a merger, acquisition or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
• Legal Compliance: TLEZZ may disclose your personal data in the good faith belief that such action is necessary to: comply with a legal obligation; protect and defend the rights or property of TLEZZ; prevent or investigate possible wrongdoing in connection with the Service.

5. Security of Data

The security of your data is paramount. We use a combination of organizational and technical measures, including encryption and secure server environments, to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

6. Your Rights Regarding Your Information

Depending on your location, you may have the following data protection rights:

• The right to access, update or delete the information we have on you.
• The right of rectification (to have inaccurate information corrected).
• The right to object to our processing of your personal data.
• The right to data portability (to receive a copy of your personal data).
• The right to withdraw consent (where we rely on your consent to process your personal information).

To exercise any of these rights, please contact us using the details in Section 8.

7. Changes to This Policy

We may update our Privacy Policy from time to time to reflect changes in our services or legal obligations. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By Email: [email protected]